Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

At Rensino Shampoo Co., Ltd., we support a clear and efficient ordering process for international B2B buyers. As a manufacturing supplier focused on hair care and personal care products, we work with clients who need reliable sourcing, private label development, and custom packaging solutions. Our ordering terms are designed to make communication straightforward from the first inquiry to final delivery, with each step handled according to the product requirements and order details.

1. Inquiry and Product Selection

To begin, please send us your product request with as much detail as possible. This may include the product type, formula requirements, desired capacity or size, fragrance preference, color, packaging style, label design, and target order quantity. If you are looking for shampoo-related products, we can discuss suitable options based on your market position, brand direction, and intended application.

If you already have samples, reference photos, technical specifications, or artwork files, please share them with us. Clear information at the inquiry stage helps Rensino Shampoo Co., Ltd. recommend the most suitable solution and prepare an accurate quotation.

2. Customization and Quotation

After reviewing your inquiry, we will evaluate the customization requirements and provide a quotation based on product specifications, packaging materials, printing or labeling needs, order quantity, and other relevant details. Pricing may vary depending on formulation, container type, decoration method, and the complexity of the order.

For private label or OEM projects, we will confirm the key customization points before proceeding. If adjustments are needed for formula, appearance, or packaging, our team will coordinate with you to make the proposal align with your business goals and market needs.

3. Order Confirmation

Once the quotation is approved, we will move forward with order confirmation. At this stage, the product details, packaging specifications, artwork, quantity, lead time estimate, and shipping arrangement will be reviewed and confirmed in writing. If required, proforma invoice or order documents will be prepared for your records and internal approval process.

Before production starts, please carefully check all confirmed details, especially product name, label text, packaging size, and shipping information. A clear confirmation helps reduce errors and ensures the final goods meet expectations.

4. Payment Terms

Payment terms will be arranged according to the order value, product type, and cooperation terms. We typically discuss payment method and schedule during the quotation and confirmation stage, and the final arrangement will be subject to mutual agreement. For special customization projects or repeat orders, the payment structure may be adjusted based on order details and business requirements.

If needed, our team can provide the relevant banking information and invoice documents to support the payment process. Please contact us in advance if you need any specific documentation for your procurement or finance team.

5. Production and Quality Check

After payment arrangement is confirmed, production will begin according to the approved specifications. During manufacturing, we may communicate important updates such as packaging confirmation, label proof review, or production progress, depending on the complexity of the order.

Quality control is carried out throughout the process to ensure the order follows the confirmed requirements. For customized items, we may provide visual confirmation or production photos when appropriate, so you can stay informed before shipment.

6. Packing and Delivery

Packing methods will be arranged according to product type, packaging structure, and shipping requirements. We aim to protect the goods properly for domestic and international transport, whether the order is shipped in cartons, pallets, or other suitable packaging formats.

Delivery method will be discussed based on your destination, order size, and logistics preference. Shipping options may include sea freight, air freight, or other transportation solutions depending on the urgency and overall order requirements. Final shipment terms, transit timing, and freight responsibility will be confirmed before dispatch.

7. After-Sales Support

Our service does not end when the goods are shipped. If you have questions about the received order, packaging condition, product details, or any communication related to the transaction, please contact us promptly. We value clear and timely feedback so we can help resolve issues efficiently.

Rensino Shampoo Co., Ltd. aims to build long-term cooperation with distributors, importers, brand owners, and other B2B partners. Whether you are placing a trial order or planning an ongoing supply relationship, we are ready to support your sourcing needs with professional communication and consistent follow-up.

Customer Service

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